Reverse Mortgage questionnaire

Reverse mortgages are a unique type of loan, designed specifically to allow over 55s to access some of the accumulated equity in their home without the need to sell. 

When used in the right way (and taking all other personal and financial factors into account), they can be a great financial product for later in life, and at a time when obtaining any other type of credit can be difficult. 

As specialist reverse mortgage brokers, it’s our job to make sure we understand fully your situation and all your particular needs, so that we can determine the right loan and best solution for you.  To help us to do this, please complete the questionnaire below.

We estimate completing the form will take about 20 minutes. 

If you get stuck, or need assistance at any stage, we’re here to help. You can set up a time to talk to our friendly team here.

Please confirm your email address

With your Husband, Wife, or Partner. Or if you are applying on behalf of another person(s) as their Power of Attorney, will the application be in joint names?

Check this box to confirm you both have your own email account and you both have your own mobile number

We require each applicant to have a separate email and mobile phone number for us to be able to assist you with your enquiry. If you don’t have an email, you can set up a free Google email account here.

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Note - we require a separate email address for the Applicant(s) and the Power of Attorney; even though these emails may be going to the same person (the Power of Attorney)

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Please tick this box to confirm that you understand that you will answer the remainder of this questionnaire as if you are the person or persons for whom you hold a Power of Attorney.

(During the application process, we'll ask you to provide us with certain documents, including a certified copy of the Power of Attorney document.)

Only answer 'Yes' if the Power of Attorney document requires you to act jointly.

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We operate nationally and to keep our service efficient and affordable to our clients, we provide our service via email and telephone. We’re always available at any stage of the process either for a call or online meeting (video or audio). You can book a time with us here:

We are a national business that works with our clients on the phone, online and via email. Without access to individual email and/or phones, we won’t be able to help. If you’d like to talk to us direct, you can book a time here.

e.g., Increase your retirement income, refinance debt[s], or a lump sum for a specific purpose. Keep it simple - up to 100 words!

A 'Cash Reserve' is money for unplanned future circumstances like a car repair, home maintenance, medical expenses, or a trip to see family. You can find a helpful video explainer here

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You are not required to make regular repayments to a reverse mortgage loan however most lenders allow you to make ad-hoc repayments whenever you choose. Some lenders may also offer incentives to borrowers if repayments are made such as a reduced interest rate. You can find a helpful video explainer here

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Click here for more information:

Such as downsizing, using other assets, taking out a regular mortgage, returning to work, the Home Equity Access Scheme, or getting family assistance.

Such as downsizing, using other assets, taking out a regular mortgage, returning to work, the Home Equity Access Scheme, or getting family assistance.

So that we can progress your enquiry further, we’ll need to talk to you direct, either over the phone or via video meeting. You can book a time that suits you here.

We’ll ask you more about any income your receive from Centrelink when you log into our Client Portal, but for now we just need to know a ‘Yes’ or ‘No’ to this question.

You can find a helpful video explainer here

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Up to 50% of the equity in the ‘Loan Security Property’ can be guaranteed. This could be used to fund your future aged care needs, or to leave money or assets in your Estate for your beneficiaries. You can find a helpful video explainer here

Note: Answering ‘Yes’ will reduce the maximum amount of money that you (or you and your partner) will be able to borrow now. ‘Loan Security Property’ is the residential property over which the reverse mortgage lender will register a first mortgage (usually the family home), as security for any loan they may offer.

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If you (or your and your partner) do not have children, click 'No'

Funds from a reverse mortgage loan can be used to pay for a Residential Accommodation Deposit (RAD) or a Daily Accommodation Payment (DAP) for aged care.

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NOTE: You are not committing to anything here! We’ll let you know ALL fees before you decide to proceed. We ask this question so that we can provide you with accurate projections.

You can suspend or cancel a regular drawing arrangement at any time, if you decide you don’t want or need it. You can also apply to increase the regular instalment amount during the term of your loan (if your circumstances allow). You can find a helpful video explainer here

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< 5 years = less than 5 years > 5 years = more than 5 years

Enter your estimate in numbers, eg. if the block of land is 760m2, type in '760'
Click here for help with the size of your block

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This is one of the few questions we ask more than once! Please type the address of the Loan Security Property as it appears in Google Maps.

Please note that if your property requires repairs this may be a condition of the loan and included in the loan approval criteria.

You can find a helpful video explainer here

Please tick the box to confirm that the following DO NOT APPLY to you (or you and your partner) or your Loan Security Property.

Answer these questions about the residential property (the 'Loan Security Property') that will be used by the Lender as security for your reverse mortgage. If your loan is approved and you accept the Loan Offer, the Lender will register their their interest on the Title of the Loan Security Property via a first mortgage.

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Please tick the box to confirm that the following DO NOT APPLY to you (or you and your partner) or your Loan Security Property.

Answer these questions about the residential property (the 'Loan Security Property') that will be used by the Lender as security for your reverse mortgage. If your loan is approved and you accept the Loan Offer, the Lender will register their their interest on the Title of the Loan Security Property via a first mortgage.

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Please tick the box to confirm that the following DO NOT APPLY to you (or you and your partner) or your Loan Security Property.

Only complete this section if the owner(s) of the Loan Security Property has/have already moved out OR intends to move into Aged Care as part of this loan application process.